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This performance audit aimed to determine whether the President’s Office - Public Service Management and Good Governance (PO-PSMGG) has effectively managed the development, monitoring and performance evaluation of staff competency in order to increase staff efficiency in public service delivery. 

The audit found ineffective identification and analysis of competency gaps in public institutions, ineffective development of skills development programmes, inadequate implementation of capacity-building programmes to improve staff competency, and ineffective performance management system. The audit recommended POPSMGG to improve its systems and practices related development, monitoring and performance evaluation of staff competency in Public sector.